Our Contract
1. Introduction
Welcome to Caltech Suppliers , a Kenyan-based supplier of medical equipment. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these Terms carefully before using our services.
2. Eligibility
You must be at least 18 years old to use our website and services. By using our website, you represent and warrant that you have the legal capacity to enter into a binding agreement.
3. Products and Services
We offer a range of medical equipment for sale. All products are subject to availability, and we reserve the right to modify or discontinue any product at any time without notice.
Orders, Payment and Delivery
4. Orders and Payment
4.1 Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to cancel any order for any reason.
4.2 Pricing: All prices listed on the website are in Kenyan Shillings (KES) and include applicable taxes unless otherwise stated.
4.3 Payment: Payment must be made in full at the time of order. We accept various payment methods as specified on the website. We use secure payment gateways to process transactions.
5. Shipping and Delivery
5.1 Shipping: We deliver products within Kenya. Shipping charges and estimated delivery times will be provided at checkout.
5.2 Delivery: Delivery times are estimates and may vary. We are not responsible for delays caused by unforeseen circumstances such as transportation issues or natural disasters.
Return and Warranties
6. Returns and Refunds
6.1 Return Policy: Products can be returned within 7 days of receipt if they are in their original condition and packaging. To initiate a return, please contact our customer service.
6.2 Refunds: Refunds will be processed within 14 business days of receiving the returned product. Shipping fees are non-refundable.
7. Warranties and Disclaimers
7.1 Product Warranty: We provide warranties for certain products as specified on the product page. Warranty claims are subject to the terms of the manufacturer’s warranty.
7.2 Disclaimer: We make no warranties, either express or implied, regarding the accuracy or completeness of the content on this website. All products are provided “as is” and without warranties of any kind, either express or implied.
8. Privacy Policy
We value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Kenya. Any disputes arising out of or related to these Terms shall be resolved in the Kenyan courts.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.