1. Introduction
Welcome to Caltech Medical Suppliers Limited. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase.
2. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, shipping address, billing information, and any other details you provide when creating an account or making a purchase.
Non-Personal Information: We may collect data that does not identify you personally, such as browser type, IP address, and pages visited on our site.
3. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders.
To communicate with you about your orders, including shipping and delivery updates.
To improve our website and customer service.
To send you promotional materials and updates (if you have opted in).
To comply with legal obligations.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors that assist us in operating our website, processing payments, or delivering products.
- Legal Authorities: When required by law, to protect our rights, privacy, safety, or property, or that of others.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Rights
As a customer in Kenya, you have the right to:
- Access the personal information we hold about you.
- Request corrections to your personal information.
- Withdraw consent to our processing of your personal information.
- Request the deletion of your personal information.
To exercise these rights, please contact us using the information provided below.
7. Cookies
Our website uses cookies to enhance user experience. A cookie is a small file placed on your device that helps us remember your preferences and improve your browsing experience. You can choose to accept or decline cookies through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Caltech Medical Suppliers Limited
Email: sales@caltechmeds.com
Phone: 0724797743
Address: Gaberone Plaza, 7th Floor, Accra Road, Nairobi